Hopelink Transportation

Hopelink logo

In partnership with the Healthcare Authority (HCA) of Washington State, Hopelink coordinates transportation to and from medical appointments for low income residents on Medicaid assistance in King and Snohomish Counties.  

If you currently receive rides through Hopelink, use Hopelink's online service MyRideOnline, where you can:

  • Look up trip information
  • Cancel a scheduled trip
  • Notify Hopelink if a ride is late
  • Send feedback

Additional information on Medicaid Transportation services are here:

Paratransit Services

Paratransit Services provides Non-Emergency Medical Transportation (NEMT) brokerage services for Pierce County under contract with the State of Washington's Health Care Authority (HCA). The Broker schedules transportation services for eligible Medicaid clients by seeking the most cost effective means of transportation that meet the client's needs. Riders must get a DSHS Medical ID Card which you use to pay for your medical visits. 

The Paratransit Services website includes a trip booking wizard and a ride check tool to confirm your scheduled Medicaid trips.

For more information, please visit: Paratransit Services' website