We are not able to book your ride.

For specialized transportation, please contact service providers directly to begin their verification process. In some cases you may be able to book rides in a service providers' app.

Currently, the trip planner helps narrow down which services you qualify for and provides a match based on your access needs. 

Thanks you to our supportive advisory community steering Find a Ride towards our goals. Please learn about Find a Ride's multi-phase roadmap.

We know users want real-time data with stop information for their mobility services. Our trip planner doesn’t have that yet. Please visit our project website to learn more about our multi-year roadmap and to read our blog posts.

Important Note: Our website has more discoverable services than any other trip planner. If you can’t find a service that you know you qualify for, try searching 30 minutes before or after your search time, or check the website of the provider for the service hours. 

You do not need a user profile to navigate our website. If you choose to save your profile, we want you to know that we value your privacy. We do not share your information. Please read more in Find a Ride’s privacy statement.

Our Advisory Committee focuses on a high standard of accessibility. We are working towards our trip planner exceeding WCAG 2.0 conformance. The site has undergone several accessibility audits during development and improvements are being made each month. We know there is more to be done!

We want to know what is working well and what needs improvement!

Top Tip: For JAWS users, please consider using Mozilla Firefox as your browser. If you are utilizing any assistive technology and experiencing any issues, please give us a call at 425-943-6760 and choose option 3, or email FindARide@hopelink.org.

The trip planner website is translated into 16 languages that were determined through our inclusive planning process. We will be making improvements to the Google translated text throughout 2024.  

For assistance, please call 425-943-6760 and press 2 and ask for Language Line support or email FindARide@hopelink.org.

We currently have over two dozen services in the trip planner across Pierce, King, and Snohomish counties. With many services that have never appeared in a trip planner before, we are making history! 

Find a Ride's trip planner does not have fare information or links to book / pay for transportation services on our website at this time.

For specialized transportation services, please confirm fares upon booking directly with the transportation provider.

For some regional services, you may be able to pay using an ORCA card. Learn more about the ORCA card, a contactless, stored-value smart card system for public transit in the Puget Sound region. 

Use the ORCA card on all participating transit agencies. This includes Community Transit, Everett Transit, King County Metro, Pierce Transit, Sound Transit, Seattle Streetcar, Sounder Train, Water Taxi, and Seattle Center Monorail. (Some exclusions apply on special trips and Washington State Ferries).

• Hopelink’s Transportation Resources Line staff can provide one-on-one support in finding unique transportation options that fit your needs.  Staff cannot book your trip for you at this time. The phone number is 425-943-6760. The Mobility Line is open from 9:00 AM – 4:00 PM, Monday through Friday. If staff are unavailable, leave a voicemail and they will return your call within two business days.
• For trip planning support in Pierce County, dial 211 or 253-572-4357, or email 211@uwpc.org. South Sound 211 Transportation Resource Center staff can provide one-on-one support in finding unique transportation options that fit your needs in Pierce County. 211 is open from 9:00 AM – 4:00 PM, Monday through Friday. If staff are unavailable, leave a voicemail and they will return your call within two business days.
• To learn more about Snohomish County transportation issues and how you can get involved, check out the Snohomish County Transportation Coalition (Snotrac). 
• For technical  assistance with the trip planner, please call 425-943-6760 and press 3 or email FindARide@hopelink.org.

Find a Ride grew out of an inclusive planning process with the King County Mobility Coalition (KCMC). Please visit our project website to learn about our roadmap and business plan. KCMC and the Mobility for All coalition are the stewards of the multi-year roadmap for Find a Ride. Learn more on our project page.

For technical assistance with the trip planner please call 425-943-6760 and press 3 or email FindARide@hopelink.org.